99bed Privacy Policy — Your Information Our Responsibilities

1 Introduction & Scope

Welcome to 99bed's Privacy Policy. This policy explains how we collect your personal information, the purposes for which we use it, and how we keep it secure. Our privacy policy has been developed in accordance with Bangladeshi and international data protection laws, including GDPR guidelines.

By using the 99bed platform, you are considered to have read and agreed to this privacy policy. We operate with full transparency and conduct no hidden activities involving your data. Your trust is our most valuable asset.

99bed is an internationally licensed online gaming and Sports Betting platform. We manage the data of millions of members every day and maintain the highest security standards at every level. Our privacy policy ensures your information is never misused.

2 What information do we collect?

Under 99bed's privacy policy, we collect only the information genuinely required to operate our services effectively. We do not collect any data beyond what is necessary.

Information Collected at Registration

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Current residential address.
• Username and password (encrypted).

Information Collected During KYC Verification

• A copy of your National ID or passport.
• Selfie or liveness photo (for identity verification).
• Proof of address (utility bill or bank statement).

Automatically Collected Information

• IP address and device information.
• Browser type and operating system.
• Site usage logs and session data.
• Location data (with your permission).

3 How is your information used?

Under 99bed's privacy policy, your data is used only for specific, legitimate purposes. We never use your information for anything not outlined in this privacy policy.

Primary Use Cases

• Account Management: For registration, login, and profile updates.
• Financial Transactions: For processing deposits, withdrawals, and bonuses.
• Security Verification: For fraud prevention and identity verification.
• Legal Compliance: To meet licensing and regulatory requirements.
• Customer Support: For troubleshooting and communication purposes.
• Service Improvement: To enhance the user experience.
• Promotional Communications: To send you offers and updates only with your consent.

4 Data Sharing & Third Parties

99bed never sells your personal information to third parties. In certain limited circumstances, however, we may share information on a restricted basis.

Lawful Grounds for Sharing Data

• Payment Processors: Minimal data shared with secure payment gateways to process financial transactions.
• KYC Service Provider: With licensed service providers for identity verification.
• Legal Authorities: Where required by legal obligation or court order.
• Licensing Authority: To ensure regulatory compliance.
• Technology Partners: With contracted providers to ensure site security and performance.

All third parties we work with are bound by strict confidentiality agreements. They may only use data for the specified purpose, and any unauthorized use will result in legal liability.

5 Cookie Policy

99bed uses cookies on its website and app to enhance your experience. Cookies are small text files stored on your device. Our privacy policy ensures full transparency around how cookies are used.

Types of Cookies We Use

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: For site performance and usage analytics.
• Marketing Cookies: To show relevant offers — based on your consent.

6 Data Protection Measures

Protecting your data is 99bed's top priority. We use industry-leading technology to keep your personal and financial information secure. Our privacy policy is not just words on paper — it is proven in practice.

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
• Firewall Protection: To defend against advanced cyber attacks.
• Regular Security Audits: Periodic audits conducted by third-party security experts.
• Encrypted Database: Stored data is also kept in encrypted format.
• Access Controls: Only authorized personnel have access to limited data.

In the event of a data breach, we will notify the relevant regulatory authorities and affected members within 72 hours — this is a key part of our Privacy Policy.

7 Your Data Rights

Under GDPR and international privacy standards, you have full control over your own data. 99bed respects these rights and fulfills any request within 30 days.

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to update any incorrect or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to restrict the use of your data in certain cases.
• Right to Portability: The right to receive your information in a structured, portable format.
• Right to Object: The right to object to the use of your data for specific purposes.
• Right to Withdraw Consent: The right to opt out of marketing communications at any time.

8 Data Retention Period

Under 99bed's privacy policy, we do not retain your data longer than necessary. Retention periods are defined according to the type of information involved.

• Account Information: For the duration of the active account + 5 years after closure (legal obligation).
• Transaction Records: 7 years (financial regulatory requirements).
• KYC Documents: 5 years (in accordance with AML regulations).
• Cookie Data: 30 days to 2 years (depending on cookie type).
• Support Contact: 2 years after issue resolution.
• Marketing Data: Deleted immediately upon withdrawal of consent.

9 Protection of Minors

99bed is strictly for individuals aged 18 and above. Both our privacy policy and terms of service explicitly state that minors are not permitted to use this platform.

We do not knowingly collect any information from individuals under the age of 18. If we become aware that a minor has registered, we will immediately close that account and delete all associated data.

10 Privacy Policy Updates

We may update this Privacy Policy from time to time due to business needs or changes in applicable laws. We will notify you in advance of any significant changes.

• A notification of the change will be sent to your registered email.
• A notice will be displayed when you log in to the platform.
• The date of the most recent update will always be visible at the top of this page.
• At least 30 days' notice will be given before any major changes.

Continued use of the platform after an updated Privacy Policy takes effect will be considered acceptance of the new policy. If you do not agree, you may request to close your account.